Last Updated: October 11, 2026
1. Accepted Payment Methods
Pivior accepts Visa, Mastercard, American Express, and Discover, subject to availability at checkout. Available payment options may vary depending on the customer's location and device.
2. Currency
All prices are displayed in United States Dollars (USD) unless otherwise stated. International customers may incur currency conversion fees charged by their financial institution or payment provider.
3. Payment Authorization
Payments must be authorized and verified before orders can be processed. Customers are responsible for providing accurate billing information and ensuring they have authorization and sufficient funds to complete the transaction.
4. Payment Security
Payment information is processed through third-party payment providers using security measures designed to protect payment transactions. The handling and storage of payment information depend on the payment services used.
5. Order Confirmation
After successful payment and order submission, customers should receive an order confirmation containing relevant order details, which may include the order number, purchased items, billing summary, and shipping information. Customers should review the confirmation and contact Pivior if they notice an error.
6. Billing Information
Customers must provide accurate billing details, including their full name, billing address, payment information, and contact details where requested. Incorrect or incomplete information may cause payment verification issues, processing delays, or order cancellation.
7. Failed or Declined Payments
Payments may be declined because of insufficient funds, incorrect or expired payment details, bank restrictions, or verification issues. If a payment fails, customers may check their information, contact their bank or payment provider, or try another available payment method.
8. Sales Tax
Applicable sales taxes may be calculated and added at checkout where required. Any tax charged will be displayed before the customer completes payment, where applicable.
9. Fraud Prevention
Pivior may review transactions that appear suspicious or potentially unauthorized. Where appropriate, additional verification may be requested, an order may be held for review, or a transaction may be cancelled to help prevent fraud.
10. Chargebacks and Payment Disputes
Customers are encouraged to contact Pivior about billing errors, refunds, product concerns, delivery issues, or other payment disputes so the matter can be reviewed. Customers retain the ability to contact their payment provider or financial institution regarding a dispute.
11. Refund Payments
Approved refunds will be issued to the original payment method where possible. Refund processing time depends on the applicable return and refund process. Additional time may be required for the financial institution or payment provider to make the funds available. Please review the Return & Refund Policy for applicable eligibility requirements and procedures.
12. Pricing Errors
If a product is listed at an incorrect price because of a pricing or technical error, Pivior may review the affected order and, where appropriate, cancel it or decline the transaction. If payment has already been collected for a cancelled order, the applicable refund will be arranged.
13. Promotional Codes and Discounts
Discount codes must be applied before payment is completed. Unless otherwise stated, discounts cannot be applied after an order has been placed. Promotional codes may have expiration dates, eligibility requirements, or other stated conditions.
Contact Information
Business Name: Pivior
Business Email: support@pivior.com
Business Address: 2000 W Dimond Blvd, Anchorage, Alaska 99515, United States
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM AKT
Order Cut-Off Time: 5:00 PM AKT